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Return Policy

Orders will not be dispatched until 100% payment in full has been received and AIS  is satisfied with the integrity of the order. Keep in mind that it is not a industrial product so please evaluate the merchandise carefully before placing your order.

We want every customer to be a satisfied customer. We work very hard to ensure that the merchandise we sell is of the highest quality and free of defects. If you would like to return an unsatisfied product, we will accept returns for refund or replacements within 7 days after receipt of the package. We also charge a 20% restocking fee. Shipping costs back to AIS is the responsibility of the customer.

• Returns are accepted for unused goods only. No returns or exchanges will be accepted for the product that has been used.

• No refund or exchanges will be accepted for product that has been received over 7 days before the initial request to return or exchange.

• Shipping returns back to AIS is at the expenses of the customer.

• We are not responsible if there is any duty when returning back.

• Get advised before returning back your items.